Case Manager
Full Time • Torrington
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Wellness resources
Benefits/Perks
- Flexible Scheduling
- Competitive Compensation
- Careers Advancement
Job Summary
We are seeking a Home Care Case Manager As a Case Manager, you will play a crucial role in ensuring the highest level of care and service to our clients. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
- Maintaining a fully staffed caseload at all times
- Meeting all client needs and ensuring caregivers are appropriately matched and trained
- Updating your supervisor on client birthdays within your caseload so a gift can be arranged
- Ensuring client compliance with care plans, care assessments, and all necessary reports
- Conducting 24-hour check-in calls following the start of service
- Conducting a 10-day courtesy call with case managers after service initiation
- Completing 30, 60, and 90-day reports for your clients
- Performing bi-monthly home visits for quality assurance
- Leading the initial intake process for new clients assigned to you
- Ensuring care plans are updated annually for each client
- Qualifications
- High school diploma or GED
- Previous experience as a Home Care Case Manager or in a similar position is preferred
- Highly organized with attention to detail
- Comfortable with Microsoft Office and other computer programs
- Ability to multitask and prioritize projects
- Excellent customer service and interpersonal skills
At Georgina Home Care we know what it takes to feel at-home. You need people who are always there for you—ones who know exactly how you like your coffee and always greet you with a smile.
You need care that you can depend on. And you need the freedom to do what you love.
Luckily all of that and more can be found with Georgina Home Care, our team has been in senior care for 3 generations. We want to make your life enjoyable and we have senior living activities for just about every interest. It’s all right here, just for you. Come and live your best life.
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