Benefits:

401(k)
Bonus based on performance
Company parties
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Parental leave
Relocation bonus
Training & development

The Home Care Agency Director is responsible for the overall leadership, direction, and operation of the agency. This includes ensuring regulatory compliance, maintaining high-quality client care, managing staff, overseeing budgets, handling agency credentialing, and driving business growth. The Director serves as the primary liaison between the agency, clients, caregivers, healthcare professionals, payors, and community partners.

Key Responsibilities
1. Leadership & Administration

Provide strategic direction and oversight for all agency operations.
Develop and implement policies, procedures, and best practices to ensure efficient, compliant, and high-quality service delivery.
Ensure compliance with all federal, state, and local regulations governing home care services.
Maintain accreditation standards (if applicable).
Lead and support a culture of professionalism, compassion, and continuous improvement.
2. Client Care & Service Quality

Oversee the assessment, planning, and coordination of client care services.
Monitor client satisfaction and implement improvement plans when necessary.
Ensure care plans are followed and updated according to clients’ changing needs.
Address and resolve client or family concerns promptly and professionally.

3. Staff Management & Development

Recruit, hire, train, and supervise key administrative and field staff.
Conduct performance evaluations and provide coaching, mentoring, and disciplinary action as needed.
Ensure adequate staffing levels to meet client care needs.
Organize ongoing staff education and compliance training.

4. Financial Management
Develop and manage the agency’s annual budget.
Monitor expenses and revenue to ensure financial health.
Oversee billing, payroll, and vendor contracts in coordination with administrative staff.
Identify and implement cost-effective operational strategies without compromising quality of care.

5. Marketing, Business Development & Credentialing

Develop and execute marketing strategies to grow the client base.
Represent the agency at community events, job fairs, and networking functions.
Build relationships with referral sources such as hospitals, physicians, and social workers.
Oversee the agency’s online and offline presence to enhance brand recognition.
Manage agency credentialing and contracting with insurance companies, Medicaid/Medicare, state programs, and other funding sources.
Maintain up-to-date records for all contracts, licenses, and certifications.
Ensure timely renewals and compliance with all payer credentialing requirements.
Coordinate with payors for revalidations, enrollment updates, and compliance audits.

6. Compliance & Risk Management

Ensure proper documentation and record-keeping for all services provided.
Conduct internal audits to maintain compliance with state licensing requirements.
Develop and enforce safety and emergency procedures.
Maintain HIPAA compliance and safeguard confidential client information.

Compensation: $35.00 per hour

At Georgina Home Care we know what it takes to feel at-home. You need people who are always there for you—ones who know exactly how you like your coffee and always greet you with a smile.

You need care that you can depend on. And you need the freedom to do what you love.

Luckily all of that and more can be found with Georgina Home Care, our team has been in senior care for 3 generations. We want to make your life enjoyable and we have senior living activities for just about every interest. It’s all right here, just for you. Come and live your best life.

(if you already have a resume on Indeed)